FPO CONTENT. Continental, the Midwests largest food management company, delights its guests, every meal, every day with fresh handcrafted fare in corporate cafés, grab-and-go micro markets, at special events and on luxury yacht charters.
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Continental Innovation Center
700 Stephenson Hwy, Troy, MI 48083
248.414.1700
LetsConnect@ContinentalServes.com
LOCATIONS
Ann Arbor | Cleveland | Columbus | Detroit | Erie | Indianapolis | Jamestown | South Bend | Toledo And Everywhere In-Between
Continental Innovation Center
700 Stephenson Hwy, Troy, MI 48083
248.443.3166
LetsConnect@ContinentalServes.com
LOCATION
Ann Arbor | Cleveland | Columbus | Detroit | Erie | Indianapolis | Jamestown | South Bend | Toledo And Everywhere In-Between
OUR TEAM
MEMBERS
TOP OF OUR JOB BOARD
Looking for your next role or know someone who’d be the perfect fit at Continental?
We made referring friends and family or applying to a new role even easier.
Now instead of JIRA, just head to your Pinpoint Employee Dashboard to see all available openings. Haven’t used it yet? Sign up and check it out.
THE DISH
CONTINENTAL’S BI-MONTHLY NEWSLETTER
Vol. 7 | August 2025
Welcome to your source for the latest and greatest in team member news,
job openings, core values content and more.
Have feedback, questions, ideas or content and photos from engagement events for future volumes? Reach out to us at TheDish@ContinentalServes.com.
New Team Members
We’re excited to introduce the following talented individuals who have joined our Continental team this year.
A VERY WARM WELCOME
Nominate a fellow team member and share how they personify a core value to make our culture more rewarding.
OUR CORE VALUES
ACKNOWLEDGING OUR TEAM MEMBERS
CORE VALUE AMBASSADORS
We’re honored to have so many talented team members living our core values each day. See how their impact is felt across our organization.
RESPONSIBILITY
HOSPITALITY
COLLABORATION
EXCEPTIONAL
INNOVATION
THE DISH
Welcome to your source for the latest and greatest in team member news, job openings, core values content and more.
Have feedback, questions or ideas for future volumes? Reach out to us at TheDish@ContinentalServes.com.
Company
Promotions
We’re honored to call the following leaders part of our team. Please join us in celebrating their well-earned promotions and exciting new roles in their careers.
Scott Aleksa
Strategic Initiatives Manager
Austin Beaupre
National Account Liaison
Daryl Bridges
Director of Operations, OCS
Joseph Buchanan
Hospitality Staffing Director
Nathan Busch
Data Scientist, Merchandising Analytics
Daniel Cole
Chef Manager/Nexteer, Auburn Hills
Thomas Crowe
Executive Chef/TI Automotive
Grover Draughn
Sous Chef/American Axle
Emily Fitzgerald
Customer Support Manager
Jon Gibson
Senior Director Strategic OCS Engagement and Management
Aaron Hill
Regional Vice President, OCS/Pantry
Matthew Hollenbaugh
Campus Executive Chef/American Axle
COMPANY PROMOTIONS
Speaking of feedback, we're excited to share what we learned from you all as part of our annual Engagement Survey at upcoming local Connect meetings. We'd like to thank the 1,200+ who participated and can't wait to share the actionable ways we'll be making and impact based on the findings.
CORE VALUE IN ACTION:
Responsibility
RECIPE FROM OUR KITCHEN
The Spring Pesto
Chicken Club
"Chef Thomas Baumann has shown true leadership skills. Stepping into the challenging role of Executive Chef of MBFS Star Cafe, Tom has maintained the vetting of new chefs and shared detailed feedback with Chef Eric Devall and Kevin Wright in recruiting. This process has proven his leadership with a keen eye for skill and talent.”
Children's School
and Household
Supplies Drive
We’re excited to announce our support for the Ronald McDonald House Charities by hosting a Household & School Supplies Drive! This is a great opportunity to give back and support families with children undergoing medical treatment.
Every item makes a difference. Let’s come together to support families when they need it most. If you have any questions, feel free to contact Katie Jones, Engagement Experience Manager at ka.jones@continentalserves.com
Dates: August 4th – August 22nd
Company Anniversaries
Thank you for your commitment and all the hard work through the year to drive Continental forward and make our company truly the best in the business.
Eric Devall
Senior Regional Executive Chef
Jeffrey Duncan
Manager, Business Applications
Michael Ford
District General Manager
Todd Reichard
Vending Route Driver
Mark Jozwiak
Field Operations Specialist
Lisa Klein
General Manager
Karen Zilles
Attendant
Thomas Baumann15
YEARS
Ron Booth
Service Technician
Ryan Davis
Utility Route Driver
Michael Evans
Regional Business Manager
Derek Garbarino
Market Route Driver
Raymond Goldsmith
Warehouse Associate
River Hawk
Warehouse Associate
Evan Hilliard
Warehouse Associate VB
D'Ondria Higgins
Grill Cook
Joseph Hutzelman
Jumper
Bryson Monsma
Utility Route Driver
Anthony Pepple
Warehouse Associate VB
Justin Pimpedly
Route Optimization Specialist
Taylor Proctor
Warehouse Supervisor
Kye Reese
Vending Route Driver
Ty Rodesiler
OCS Route Driver
Grace Rothgery
Warehouse Associate
Brandon Smyth
OCS Route Driver
Jeff Turley
Order Fulfillment Associate
Justin Wilson
Market Route Driver
RSGClaire Anagonye
Lease and Fixed Asset Manager
Sahra Eldaly
Graphic Designer
Nancy Kelley
Senior Director, Sales Marketing
CORPORATEShirley Bishop
Warehouse Attendant VB
Laura Blanco
Food Production
Gary Cooper
Utilities
Austin Daniels
Food Service
Tonya Dobbs
Food Service
Bethany Dzierwa
Food Service
Heather Feigel
Prep Cook
Jaclyn Flegm
Director of Operations, GM
Luis Fuentes
Prep Cook
Hannah Ellis
Grill Cook
Kevin Kerr
Grill Cook
Lauren Kirk
Director of Event Innovation & Design
Patricia Okerhjelm
Food Service
Alec Parker
Food Service
Andre Payne
Grill Cook
Kevin Putnam
Food Service
Alana Register
Food Service
Matthew Robinson
Station Cook
Victor Schiro
Director of Operations, GM
David Seals
Executive Chef
Alexis Springfield
Sous Chef
Lindsey Torres
Cafe Director
Jessica Tuttle
Food Service
Ashely Willis
Food Service
DININGJerry Cremin
Vice President of Hospitality, Forté
Ali Theiring
Event Producer
EVENTSWe hold ourselves accountable to be there for our team and clients, to deliver what we say we will, when we say we will and check in on progress along the way.
This sandwich is the perfect way to welcome spring—fresh, vibrant, and packed with flavor. Grilled herb-marinated chicken, creamy pesto spread, heirloom tomatoes, and crisp prosciutto come together on a toasted ciabatta roll for a gourmet sandwich that’s easy to make at home.
For the best results, find a locally made artisan ciabatta bread—it makes all the difference in texture and taste!
INGREDIENTS | MAKES 2 SANDWICHES- Ciabatta Loaf (or 2 Ciabatta Rolls)
- 2 Boneless, Skinless Chicken Breasts
- 2 Tbsp Olive Oil
- 1 tsp Dried Italian Herbs (or a Mix of Basil, Oregano, & Thyme)
- Salt & Pepper to Taste
- 4 Tbsp Pesto Cream Spread (See Recipe)
- 2 Slices Prosciutto
- 4 Slices Heirloom or Yellow Tomatoes
- 1 Cup Fresh Arugula
- 2 Tbsp Grated Parmesan Cheese
INSTRUCTIONS1. Marinate the Chicken: Coat the chicken with olive oil, Italian herbs, salt, and pepper. Let sit for at least 15 minutes.
2. Grill the Chicken: Cook over medium-high heat until the internal temperature reaches 165°F, about 5–6 minutes per side. Let rest, then slice thinly.
3. Prepare the Bread: Slice the ciabatta rolls in half and lightly grill or toast until golden brown.
4. Assemble the Sandwich: Spread pesto cream on both sides of the bread. Layer sliced chicken, tomatoes, prosciutto, arugula, and Parmesan.
5. Serve & Enjoy!
QUICK PESTO CREAM SPREADINGREDIENTS1. In a food processor, blend cream cheese
until smooth.
2. Stir in pesto, garlic, and salt until well
combined.
3. Store in the fridge until ready to use.
- 6 oz cream cheese, softened
- 5 oz pesto (store-bought or homemade)
- ½ tsp granulated garlic
- ½ tsp fresh garlic, minced
- ¼ tsp kosher salt
INSTRUCTIONS
WHO REPRESENT OUR CORE VALUES
Scotty Johansen
Director of Operations, Terre Haute
Noah Jessie
IT Systems Administrator
Gary Lawson
Sous Chef/Research & Development
Donna Mackowiak
CAD Lead
Jacquelyn Olle
Executive Business Partner RSG
Owen Quirk
Loss Prevention Associate
10
YEARS
Janice Boes
Attendant
Page Clardy
Warehouse Attendant
Thomas Crowe
Executive Chef
David Dry
Senior Chef
James Ebner
Service Technician
Adam Hardester
IT Market 24/7 Support Manager
Kathleen Harris
Grill Cook
James Hrivnak
Route Drivers
Steven Hudson
Route Driver - Vending
Kurtis Kwolek
Field Operations Supervisor
Ashley Pimpedly
Merchandising & Product Manager
Elijah Rice
Route Optimization Specialist
Brian Ross
Field Operations Supervisor
Mackenzie Shaul
Cafe and Catering Sales Coordinator
5
YEARS
Bradley Aliff
Route Driver
Charles Crouchman
Captain
Richard Saint Fort
Route Driver
Kevin Haisenleder
Captain
Paula Harlan
Cashier
Corliss Lewis
Prep Cook
Kevin Mazur
Licensed Mate
John Oloughlin
Captain
Justin Rogers
Route Driver - SmartService
Kapus Rooks
Cook
Sara White
Bartender
Holly White
Route Driver
20
YEARS
Charles St Clair
Utility Worker
CONTINENTAL’S BI-MONTHLY NEWSLETTER
Vol. 7 | August 2025
Welcome to your source for the latest and greatest in team member news, job openings, core values content and more.
Have feedback, questions, ideas or content and photos from engagement events for future volumes? Reach out to us at TheDish@ContinentalServes.com.
Core Value in Action:
Responsibility
Jeremy Slaughter
OCS Regional Business Manager
Brett Smith
Field Operations Specialist, Maple Heights
Amanda Taylor
RBM Terre Haute
Heather Tuck
Director of Operations, Lafayette
Tori White
Field Operations Specialist, Maple Heights
Thank you to everyone who took part in this year’s engagement survey—63% of you shared your thoughts, which is up 4% from last year!
Here’s What We Heard:
- You feel good about our ethics, your future here and being able to speak up.
- We’ve got work to do when it comes to communication, following up after surveys, giving back to our communities and making sure pay and benefits feel fair.
- Our overall Engagement Score is 72%—a solid foundation we’re ready to build on.
Your feedback helps shape what comes next. We’re listening—and we’re taking action.
Engagement Spotlight
Believe it or not, cyberattacks follow seasonal trends. While summer is known for "Vacation Vulnerabilities," fall puts education—and awareness—under the microscope. That’s why we’re launching our next Security Awareness Training on August 15.
Please keep an eye out for an email from Cybersecurity@continentalserves.com with a Cybersecurity Training link, and complete the training by September 15.
This quick, 10-minute session will teach you how to apply best practices when handling Personally Identifiable Information (PII). You’ll learn how to:
- Identify the types of information that can be used to identify someone
- Categorize different types of PII
- Implement effective safeguards to protect PII
Thanks for doing your part, your vigilance makes all the difference.
Q3 Awareness
Training
RONALD MCDONALD HOUSE PARTNERSHIP
MESSAGES FROM HR
CYBERSECURITY
RECOGNIZING OUR TEAM MEMBERS
SPREAD THE WORD
CELEBRATING CAREER LANDMARKS
CONGRATULATIONS ARE IN ORDER
DID YOU MAKE IT ALL THE WAY HERE?
LET’S CELEBRATE THAT
We want to hear from you — what kind of content, updates or insights would you like to see in future editions of The Dish?
Take our quick “What Do You Want to See?” survey and help shape what comes next. As a thank-you for your time and engagement, you’ll be entered into a drawing for a giveaway. Act fast, the survey (and the giveaway) closes in two weeks.