FPO CONTENT. Continental, the Midwests largest food management company, delights its guests, every meal, every day with fresh handcrafted fare in corporate cafés, grab-and-go micro markets, at special events and on luxury yacht charters.
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Continental Innovation Center
700 Stephenson Hwy, Troy, MI 48083
248.414.1700
LetsConnect@ContinentalServes.com
LOCATIONS
Ann Arbor | Cleveland | Columbus | Detroit | Erie | Indianapolis | Jamestown | South Bend | Toledo And Everywhere In-Between
Continental Innovation Center
700 Stephenson Hwy, Troy, MI 48083
248.443.3166
LetsConnect@ContinentalServes.com
LOCATION
Ann Arbor | Cleveland | Columbus | Detroit | Erie | Indianapolis | Jamestown | South Bend | Toledo And Everywhere In-Between
OUR TEAM
MEMBERS
Looking for your next step—or know someone who’d thrive at Continental? Visit your Pinpoint Employee Dashboard to view open positions and easily refer friends or family.
We’re proud to champion internal mobility. Whether you're exploring new challenges or planning your long-term path, we’re committed to providing clear opportunities for growth and advancement.
New to the dashboard? Sign up and check it out.
CONTINENTAL’S BI-MONTHLY NEWSLETTER
Vol. 9 | January 2026
Happy New Year! Welcome to your source for the latest and greatest in team member news, job openings, core values content and more.
Have feedback, questions, ideas or content and photos from engagement events for future volumes? Reach out to us at TheDish@ContinentalServes.com.
We’re excited to introduce the following talented individuals who have joined our Continental team this year.
A VERY WARM WELCOME
Shout out a fellow team member to share how they personify a core value and make a positive impact on our culture!
OUR CORE VALUES
Speak Up and our Code of Conduct are key parts of our commitment to building a culture where everyone feels safe, heard, and empowered to share feedback, raise concerns, and do what’s right.
If you haven’t already, please ensure you complete the required Speak Up and Code of Conduct eLearning modules in Paycom as soon as possible.
COMPLETE NOW
RESPONSIBILITY
HOSPITALITY
COLLABORATION
EXCEPTIONAL
INNOVATION
Welcome to your source for the latest and greatest in team member news, job openings, core values content and more.
Have feedback, questions or ideas for future volumes? Reach out to us at TheDish@ContinentalServes.com.
We’re honored to call the following leaders part of our team. Please join us in celebrating their well-earned promotions and exciting new roles in their careers.
Tracy Gadomski
Account Receivable Clerk
Christina Kerr
Accountant
Speaking of feedback, we're excited to share what we learned from you all as part of our annual Engagement Survey at upcoming local Connect meetings. We'd like to thank the 1,200+ who participated and can't wait to share the actionable ways we'll be making and impact based on the findings.
RECIPE FROM OUR KITCHEN
Thanks to our shared relationship with Morgan Street Holdings, all Continental team members can now get 50% off Stanley products when shopping online at Stanley1913.com. To receive your discount, create a Stanley account using your Continental email address and the discount will be applied automatically at checkout.
HOW TO START
Thank you for your commitment and all the hard work through the year to drive Continental forward and make our company truly the best in the business.
Thad Vaughn
District General Manager
45
YEARS
Ron Booth
Service Technician
Ryan Davis
Utility Route Driver
Michael Evans
Regional Business Manager
Derek Garbarino
Market Route Driver
Raymond Goldsmith
Warehouse Associate
River Hawk
Warehouse Associate
Evan Hilliard
Warehouse Associate VB
D'Ondria Higgins
Grill Cook
Joseph Hutzelman
Jumper
Bryson Monsma
Utility Route Driver
Anthony Pepple
Warehouse Associate VB
Justin Pimpedly
Route Optimization Specialist
Taylor Proctor
Warehouse Supervisor
Kye Reese
Vending Route Driver
Ty Rodesiler
OCS Route Driver
Grace Rothgery
Warehouse Associate
Brandon Smyth
OCS Route Driver
Jeff Turley
Order Fulfillment Associate
Justin Wilson
Market Route Driver
RSGClaire Anagonye
Lease and Fixed Asset Manager
Sahra Eldaly
Graphic Designer
Nancy Kelley
Senior Director, Sales Marketing
CORPORATEShirley Bishop
Warehouse Attendant VB
Laura Blanco
Food Production
Gary Cooper
Utilities
Austin Daniels
Food Service
Tonya Dobbs
Food Service
Bethany Dzierwa
Food Service
Heather Feigel
Prep Cook
Jaclyn Flegm
Director of Operations, GM
Luis Fuentes
Prep Cook
Hannah Ellis
Grill Cook
Kevin Kerr
Grill Cook
Lauren Kirk
Director of Event Innovation & Design
Patricia Okerhjelm
Food Service
Alec Parker
Food Service
Andre Payne
Grill Cook
Kevin Putnam
Food Service
Alana Register
Food Service
Matthew Robinson
Station Cook
Victor Schiro
Director of Operations, GM
David Seals
Executive Chef
Alexis Springfield
Sous Chef
Lindsey Torres
Cafe Director
Jessica Tuttle
Food Service
Ashely Willis
Food Service
DININGJerry Cremin
Vice President of Hospitality, Forté
Ali Theiring
Event Producer
EVENTSWe unite as one team to achieve remarkable experiences by working together with a shared vision and effective and transparent communication.
This sandwich is the perfect way to welcome spring—fresh, vibrant, and packed with flavor. Grilled herb-marinated chicken, creamy pesto spread, heirloom tomatoes, and crisp prosciutto come together on a toasted ciabatta roll for a gourmet sandwich that’s easy to make at home.
For the best results, find a locally made artisan ciabatta bread—it makes all the difference in texture and taste!
INGREDIENTS | MAKES 2 SANDWICHESINSTRUCTIONS1. Marinate the Chicken: Coat the chicken with olive oil, Italian herbs, salt, and pepper. Let sit for at least 15 minutes.
2. Grill the Chicken: Cook over medium-high heat until the internal temperature reaches 165°F, about 5–6 minutes per side. Let rest, then slice thinly.
3. Prepare the Bread: Slice the ciabatta rolls in half and lightly grill or toast until golden brown.
4. Assemble the Sandwich: Spread pesto cream on both sides of the bread. Layer sliced chicken, tomatoes, prosciutto, arugula, and Parmesan.
5. Serve & Enjoy!
QUICK PESTO CREAM SPREADINGREDIENTS1. In a food processor, blend cream cheese
until smooth.
2. Stir in pesto, garlic, and salt until well
combined.
3. Store in the fridge until ready to use.
INSTRUCTIONS30
YEARS
Michael Szymanski
General Manager
Richard Wallace
OCS Route Driver
20
YEARS
Paul Barton
Director, Purchasing
Alejandro Lopez-Ramirez
Route Driver
Leonard Ferrell Jr.
Regional Integrations Manager
Carlton Wells
Route Driver
Renauld Warrick
Lead Install Technician
CONTINENTAL’S BI-MONTHLY NEWSLETTER
Vol. 8 | October 2025
Welcome to your source for the latest and greatest in team member news, job openings, core values content and more.
Have feedback, questions, ideas or content and photos from engagement events for future volumes? Reach out to us at TheDish@ContinentalServes.com.
The One Mistake 80% of Team Members Make Without Realizing It
Most team members don’t realize that the biggest security risk isn’t hackers, viruses, or complicated software. It’s clicking without thinking. Whether it’s opening an unexpected email, downloading a file “just to check,” or approving a login request that pops up out of nowhere, this tiny action is responsible for most cybersecurity incidents in companies worldwide. Hackers don’t need to break in when we accidentally open the door for them.
The good news? You can stop 90% of attacks by pausing for just 5 seconds to ask: “Was I expecting this?” If not, don’t click it.
Let’s Use AI—Safely and Smartly
AI tools can be a great way to boost productivity and creativity, and we encourage everyone to explore how they can support your work.
At the same time, it’s important to stay vigilant when using any AI application. Some tools may collect more data than expected, so being mindful helps protect both you and the company.
Keep these best practices in mind when using AI:
- Do not upload PII or sensitive company data
- Avoid sharing confidential, customer, or internal-only information
- Take a moment to review what data an AI tool asks for before using it
We’ll continue sharing guidance and recommended tools to help everyone use AI safely, responsibly, and with confidence.If you ever have questions about using AI at work, reach out. We’re here to help.
DISCOUNT PROGRAM SPOTLIGHT
CYBERSECURITY AWARENESS
RECOGNIZING OUR TEAM MEMBERS
SPREAD THE WORD
CELEBRATING CAREER LANDMARKS
CONGRATULATIONS ARE IN ORDER
CORE VALUE EMPLOYEE SPOTLIGHT
Logan Lenkowski - When a teammate needed support learning a new driver route, Logan took the time to walk through it step by step, making sure every stop and key detail was clear. Logan’s patient, thorough approach and steady communication reflect living our core values every day—specifically Collaboration, by working side by side and setting the team up for a remarkable experience.
25
YEARS
Jeffrey Gorman
Airport Operations Liaison
Cynthia Jordan
Corporate Accounts Payable Manager
Gregory Ryan
Field Merchandiser
15
YEARS
Katie Jones
Health and Safety Manager
John Caudill
Manager, Customer Service
Paul Riggs
Maintenance
Thomas Sanford
Route Driver
10
YEARS
Michael Borgnini
Manager, Customer Service
Robert Grabowski
Regional Business Manager
Kyresha Lefever
Director, Bakery Operations
Tracie Montgomery
Route Driver
Travis Strawmeyer
Mechanic
Megan McLuckie
Director of Sales, Continental Events
Kathy Robinson
Warehouse Lead, Columbus
Joseph Rosado
Route Manager, Columbus
Ian Szalai
Market Jump Driver
Sierra Triplett
Culinary Administrator, The Department
LIVING OUR CORE VALUES
CORE VALUE AMBASSADORS
2026 FISCAL CALENDAR
We’ve added the 2026 Fiscal Calendar desktop background to help keep key periods front and center throughout the year. We’ve also introduced a set of standard, branded desktop backgrounds to support a more consistent Continental look.
All new backgrounds can be accessed in Brandfolder by selecting the “Microsoft Teams Background” tag under Sections.
YEAR IN REVIEW
A new year is a perfect time for a quick look back at last year's highlights and to celebrate and recognize each other for making it happen.
We expanded what we can do and how we do it—especially in cybersecurity and operations—and we grew our Continental family by welcoming Two Unique Catering, Crickler Vending, Anthony Wayne Vending, and others.
We also brought big moments to life on the ground, including the opening of The Department at Hudson’s and successful openings and launches at the Cuyahoga Justice Center, OhioHealth, AES, and Rheinmetall.
Cheers to the work behind these wins. If a teammate helped make a win like this possible, consider nominating them for living our Core Values. Here’s to carrying that momentum into 2026!